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*Cape Communications*

"Keeping pace with technology, so our customers don't have to..."

Features

Account Code Entry
?  Forced-Verified
?  Forced-Not Verified
?  Voluntary
Account Code Key
Account Code Key

   One Touch
Administrator Program Key

All Call Voice Page
Attention Tone
Audio Message with Alarm
   (Timer) Reminder
Authorization Codes

?  Forced
?  Voluntary
Auto Answer on CO
Auto Attendant
Automatic Call Distribution
     (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
?  Agent Busy/Manual Wrap
   Up Key
?  Agent PIN (ID) Numbers
?  Agent Login & Logout
?  Automatic Logout
?  Automatic Wrap-Up Timer
?  Priority Call Queuing
?  Embedded Reporting
   Package
      Agent Statistics
      Call Statistics
      Group Supervisors
      Printed Reports
?  OfficeServ DataView
      UCD Statistics
      UCD Monitoring
      Wall-Style Display
      Windows
Call Costing
Caller Identification (CID)
?  Automatic Number
   Identification (ANI)
?  Caller ID
?  Calling Line Identification
Caller ID Features
?  Name/Number Display
?  Next Call
?  Save Caller ID Number
?  Store Caller ID Number
?  Inquire Park / Hold
?  Caller ID Review List
?  Investigate
?  Abandon Call List
?  Caller ID on SMDR
?  Number to Name
   Translation
?  Caller ID to PSTN
?  Caller ID to Analog Port
Call Forwarding
?  All Calls
?  Busy
?  No Answer
?  Busy/No Answer
?  Forward DND
?  Follow Me
?  External
?  To Voice Mail
?  Preset Destination
?  Preset Forward Busy
Call Hold
?  Exclusive
?  System
?  Remote
Call Park and Page
Call Pickup
?  Directed
?  Groups
?  Established
Call Recording
Call Waiting / Camp-On
Caller Emergency
   Service ID (CESID)
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony
   Integration (CTI)
?  OfficeServ Link
?  OfficeServ DataView
?  OfficeServ EasySet
?  OfficeServ Call
?  OfficeServ Operator
?  OfficeServ Softphone
Conference
?  Add On (5 party)
?  Unsupervised
?  Split
Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number
   Identification Service
   (DNIS)
Direct In Lines
Direct Inward Dialing
   (DID) T1
?  Day/Night Routing
?  Busy or Camp-On Option
?  MOH Source
?  DID Call Limits
Direct Inward System
   Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release
     (Programmable)
Door Phones
Executive Barge-In
   (Override)
?  With Warning Tone
?  Without Warning Ton
?  Trunk Monitor or Service
    Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service
?  Primary Rate Interface
LAN Interface
Least Cost Routing
Live System Programming

?  From Any Digital Keyset
?  With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting
   Indications
Message Waiting Key
Microphone On / Off
   per Station
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Source
Networking
?  QSig over IP
?  QSig over PRI
Off Premises Extensions
OfficeServ Wireless
Operator Group
Overflow
?  Operator
?  Station Group
Override Codes
Paging
?  Internal Zones (5)
?  External Zone (2)
?  All External
?  Page All
Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes
?  Time Based Routing-Plans
?  Automatic/Manual
?  Holiday Schedule
?  Temporary Override
Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers
?  Station List
?  System List
Speed Dial by Directory
Station Hunt Groups
?  Distributed
?  Sequential
?  Unconditional
Station Message
   Detail Recording
Station Pair
System Alarms
System Maintenance
   Alarms
System Directory
Toll Restriction
?  By Day or Night
?  By Line or Station
?  Eight Dialing Class
?  Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer
?  Screened / Unscreened
?  Voice Mail Transfer Key
?  With Camp-On
Trunk Groups
Uniform Call Distribution
    (UCD)
Universal Answer
Virtual Extensions
Voice Mail (Embedded)
?  Inband Signalling
Voice over IP (VoIP)
Walking Class of Service
Wireless LAN


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