Features
Account Code Entry ? Forced-Verified ? Forced-Not Verified ? Voluntary Account Code Key Account Code Key One Touch Administrator Program Key All Call Voice Page Attention Tone Audio Message with Alarm (Timer) Reminder Authorization Codes ? Forced ? Voluntary Auto Answer on CO Auto Attendant Automatic Call Distribution (ACD) Automatic Hold Background Music Branch Group Call Activity Display Call Center ? Agent Busy/Manual Wrap Up Key ? Agent PIN (ID) Numbers ? Agent Login & Logout ? Automatic Logout ? Automatic Wrap-Up Timer ? Priority Call Queuing ? Embedded Reporting Package Agent Statistics Call Statistics Group Supervisors Printed Reports ? OfficeServ DataView UCD Statistics UCD Monitoring Wall-Style Display Windows Call Costing Caller Identification (CID) ? Automatic Number Identification (ANI) ? Caller ID ? Calling Line Identification Caller ID Features ? Name/Number Display ? Next Call ? Save Caller ID Number ? Store Caller ID Number ? Inquire Park / Hold ? Caller ID Review List ? Investigate ? Abandon Call List ? Caller ID on SMDR ? Number to Name Translation ? Caller ID to PSTN ? Caller ID to Analog Port Call Forwarding ? All Calls ? Busy ? No Answer ? Busy/No Answer ? Forward DND ? Follow Me ? External ? To Voice Mail ? Preset Destination ? Preset Forward Busy Call Hold ? Exclusive ? System ? Remote Call Park and Page Call Pickup ? Directed ? Groups ? Established Call Recording Call Waiting / Camp-On Caller Emergency Service ID (CESID) Centrex / PBX Use Chain Dialing Chain Forward Class of Service Common Bell Control Computer Telephony Integration (CTI) ? OfficeServ Link ? OfficeServ DataView ? OfficeServ EasySet ? OfficeServ Call ? OfficeServ Operator ? OfficeServ Softphone Conference ? Add On (5 party) ? Unsupervised ? Split Conference Group Customer Set Relocation Data Security Database Printout Daylight Savings Time-Auto Dialed Number Identification Service (DNIS) Direct In Lines Direct Inward Dialing (DID) T1 ? Day/Night Routing ? Busy or Camp-On Option ? MOH Source ? DID Call Limits Direct Inward System Access (DISA) Direct Trunk Selection Directory Names DISA Security Distinctive Ringing Door Lock Release (Programmable) Door Phones Executive Barge-In (Override) ? With Warning Tone ? Without Warning Ton ? Trunk Monitor or Service Observing External Music Interfaces External Page Interfaces Flash Key Operation Flexible Numbering Group Busy Setting Hot Line In Group/Out of Group Incoming Call Distribution Incoming/Outgoing Service Individual Line Control IP Keysets ISDN Service ? Primary Rate Interface LAN Interface Least Cost Routing Live System Programming ? From Any Digital Keyset ? With a Personal Computer Meet Me Page and Answer Memory Protection Message Waiting Indications Message Waiting Key Microphone On / Off per Station Mobility Solution Multiple Language Support Music On Hold-Flexible Music On Hold-Source Networking ? QSig over IP ? QSig over PRI Off Premises Extensions OfficeServ Wireless Operator Group Overflow ? Operator ? Station Group Override Codes Paging ? Internal Zones (5) ? External Zone (2) ? All External ? Page All Park Orbits Prime Line Selection Priority Call Queuing Private Lines Programmable Line Privacy Programmable Timers Recalls Recall to Operator Redial Review Remote Programming-PC Ring Modes ? Time Based Routing-Plans ? Automatic/Manual ? Holiday Schedule ? Temporary Override Ring Over Page Secretary Pooling Single Line Connections Speed Dial Numbers ? Station List ? System List Speed Dial by Directory Station Hunt Groups ? Distributed ? Sequential ? Unconditional Station Message Detail Recording Station Pair System Alarms System Maintenance Alarms System Directory Toll Restriction ? By Day or Night ? By Line or Station ? Eight Dialing Class ? Special Code Table Toll Restriction Override Tone or Pulse Dialing Transfer ? Screened / Unscreened ? Voice Mail Transfer Key ? With Camp-On Trunk Groups Uniform Call Distribution (UCD) Universal Answer Virtual Extensions Voice Mail (Embedded) ? Inband Signalling Voice over IP (VoIP) Walking Class of Service Wireless LAN
|
|