Samsung's CTI products enable you to add sophisticated functionality to your phone system by utilizing a data link between the phone equipment and a PC or LAN. This exciting technology increases the ease of making, receiving and managing calls. A PC based operator console, provides a graphical overview of the phone system traffic and simplifies incoming call management, and a real time management and reporting package improves call center efficiency.
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Let us help you design a system that is right for you! Call us toll free at 1-800-951-2122 or email: anita@capecomm.biz
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